Chicago Motor Cars – Straight Up Honesty

Chicago Motor Cars has grown from a fledgling dealership that was launched with a two hundred thousand dollar investment ten years ago, into billion-dollar business that continues to impress car buyers all around Chicago and Northern Illinois, and across the country through its online presence.

The dealership credits its tremendous growth to its commitment to customer service. “We have amazing employees that work together to ensure our goal is met every month, which is to make sure [we have] one hundred percent customer satisfaction,” said the company’s Frank Sacco. “We will always work for it. We plan to be here forever.”

It is a policy that is beautiful in its simplicity, and is one that has proven extremely effective. There are legions of satisfied Chicago Motor Cars customers. “Geno Dobelman and Parin Shah are incredibly honest, straight up guys!” said a customer named Dan, who said Chicago Motor Cars was one of the best dealerships he had ever done business with. “Both are very knowledgeable about the products and conditions of the type of vehicles they sell. I went to their dealership with the intent of purchasing a Ferrari 458 Spyder, and end up purchasing it and a Porsche Panamera as well!”

He said that he is thrilled with his two new cars. “Both cars are awesome!” But as much as he is enjoying the vehicles, it was his experience with the Chicago Motor Cars staff that made the deepest impression on him. “I loved working with these guys. Very smooth deal with straight up honesty. They have followed up many times to ensure that I am happy with the purchases! My next car purchases are going to be with Chicago Motor Cars!”

 

Chicago Motor Cars – Raising the Bar

During the ten years that Chicago Motor Cars has been in business it has put customer service above everything else. And when that is coupled with its line of all makes and models of high end, exotic automobiles, it is a formula that cannot be beat.

But Chicago Motor Cars deals with more than just Ferraris and Mercedes, and this, too, has won them the trust and appreciation of its customers. “We were looking for a nice second auto when we happened to find this Nissan Sentra,” one customer recalled. “We had our reservations at first coming into Chicago Motor Cars, as they mostly have pre-driven luxury cars. As it turns out, we were greeted by the friendliest sales staff, Jose and Ronny, who showed us a few cars in our price range. We didn’t buy that day but returned a week later, and thankfully they still had our Sentra! It was a pleasant change to walk around a showroom viewing cars worth so much money and not be hounded by a sales person.”

And as it turned out, the treatment he received at Chicago Motors Cars made all the difference. “We plan to go back for all our automotive purchases,” he said. “Go see for yourself and you’ll be pleasantly surprised.”

But Chicago Motor Cars has made its name with exotic automobiles. “I dealt direct with the owner Parin Shah, who in my eyes has raised the bar in the high end luxury market,” one satisfied customer said. “He and his salesman Jose made the buying and selling process fast and easy, with no frills or games. I have purchased two high-end cars from them now, and will go back for sure again.”

Chicago Motor Cars – Eye Candy Everywhere

Chicago Motor Cars has become the first choice of knowledgeable car buyers, not just in the Chicago area but all around the country, thanks to the power of the Internet. The dealership, which boasts two Chicago-area showrooms filled with pristine, exotic and high-end car, enjoys a solid reputation built on quality and a commitment to one hundred percent customer satisfaction.

“I have purchased multiple cars from this dealership!” one customer said, adding that the inventory is something that car lovers are sure to appreciate. “The environment is exciting, with eye candy everywhere. Any car enthusiast will get lost in one hot car after the other. The cars are very clean and well represented.”

A customer named A. Duski said he was delighted with his Chicago Motor Cars experience. And he said that the service he got from the Chicago Motor Cars sales staff was so thorough and professional that they earned his trust and his business for life. “I have purchased two luxury cars from Chicago Motor Cars,” he said. “Their price is the lowest, the quality and reconditioning the cars is highest. Customer service is excellent. They did treat me like a close friend as if we have known each other for years…Omar at sales was great, very friendly and helpful. Sam at the financing department is an amazing gentleman. He did help me to find a lowest rate possible. He got me 3.9% on the 2013 model. That was amazing! These guys do know what it takes to make customers happy.”

Chicago Motor Cars – Remarkable Growth

Chicago Motor Cars marked its tenth anniversary in February of 2014. The last ten years have seen remarkable growth for a car dealership that began with two hundred thousand dollar investment. Chicago Motor Cars has developed into billion-dollar business with two Chicago-area locations and a sizeable online customer base that earned it recognition as the “Best Car Dealership of Ebay.”

The company has built its reputation on its commitment to customer service. And outstanding customer service with one hundred percent customer satisfaction are notes that ring over and over in surveys of its clientele. “These guys are stars,” one delighted customer said one repeat customer. “I have purchased two high-end cars from them now, and will go back for sure again.”

Chicago Motor Cars boasts two facilities with some fifty thousand square feet of combined showroom spaced. Car lovers are always impressed by the vehicles they find in those showrooms: Lamborghini, Ferrari, Bentley, McLaren, Maserati, Mercedes, and BMW, to name just a few. But it’s the sales staff that impresses the most. “I communicated with Geno and Sam and it was a pleasure,” one customer said. “This dealership has the right people and the right vehicles for sure. Highly recommended!”

The vehicles in the Chicago Motor Cars inventory are hand-selected by its experienced inventory management team. Each one undergoes a thorough reconditioning by its professional auto detailers, until it looks like new. There are warranty and extended warranty planes available to make sure that customers are protected against some unforeseen development – all part of its commitment to outstanding service and customer satisfaction.

Chicago Motor Cars: No Surprises

Chicago Motor Cars is committed to making the car buying experience of each of its customers a memorable one.

One of the many satisfied Chicago Motor Cars customers said he spent a frustrating Saturday at a series of typical car dealerships. Then he checked the Chicago Motor Cars website and saw they had what he was looking for, right on their lot. It sounded too good to be true, but after calling to make sure the car was there and the price was right, and explaining his trade-in situation, he headed over to the lot.

“The car was sitting out front, detailed and ready for a test-drive,” the customer later recalled. “There were no surprises – they checked out our trade-in while we took the car for a test drive. We had one small concern about some scratches on the [trade-in] vehicle which [the sales staff] had their service team look at and agreed to touch up.”

Less than two hours later, the customer drove his new vehicle off the lot. He said he was surprised to find it had a nicer package than one of the cars he had tried to buy at a different dealership earlier that day. It had a better price, too. “[Chicago Motorcar was] able to match the financing rate we had identified at one of our own financial institutions. We feel so lucky that we stumbled onto this experience – they were extremely nice people -–straightforward and made purchasing a pre-owned vehicle easy and pleasant. We highly recommend this dealership and hope to return when we’re ready to upgrade!”